Know your website.

Scroll to the bottom of your homepage. Many sites say what made them in small print: Powered by Squarespace, Made with Wix, Built with Webflow, or Website by followed by a web company’s name.

A web company’s name there is also your answer to who built it.

Search your inbox and your bank or card statements for these names: Wix, Squarespace, Shopify, GoDaddy, Webflow, WordPress, Weebly. A monthly or yearly charge from one of them usually means that is your builder.

Charges from Bluehost, SiteGround, WP Engine, Kinsta or Hostinger are hosting companies. Those usually mean your site is WordPress.

Type your address with /wp-admin on the end, for example yourbusiness.com/wp-admin. If a WordPress login page appears, your site is WordPress.

This is safe: it only shows a login screen, and you do not have to log in. Some WordPress sites hide that page on purpose, so seeing nothing does not prove the site is not WordPress.

Yes, and it is only reading. In Chrome or Edge, right-click an empty part of your homepage and choose View page source. In Safari, first switch on the Develop menu (Safari → Settings → Advanced → Show features for web developers), then choose Develop → Show Page Source.

Then press Ctrl+F (Cmd+F on a Mac) and search for each of these. The first one you find is almost certainly your builder:

• wp-content: WordPress
• wixstatic or wix.com: Wix
• squarespace: Squarespace
• cdn.shopify.com: Shopify
• webflow: Webflow
• wsimg.com: GoDaddy’s website builder
• weebly: Weebly

You can also search for generator: some builders write their own name next to it.

When our check can tell what built your site, the AI helper picks it for you before you answer. If it is left on “I’m not sure”, we could not tell from outside either, which happens with custom-built sites.

Leave it on “I’m not sure”. The AI helper then gives short steps for the most common builders instead of asking you, and writes a message you can send to whoever built your site. Or send them the message at the bottom of this page.

Search your email for words like website, web design, quote, invoice and domain, going back to around when the site first went up. A quote or invoice from a web company is your answer.

Look for a regular charge on your statements with words like hosting, maintenance, care plan or retainer. If there is one, somebody is being paid to look after the site, and they are the person to ask about making changes.

If your email ends in your own address (you@yourbusiness.com), whoever set that up often registered your domain and built your site as well. It is a good place to start asking.

Your domain is your address, such as yourbusiness.com, rented by the year from a company called a registrar. Your host is where the website itself is kept so people can reach it. Your builder is the tool used to make and edit the pages.

Wix, Squarespace and Shopify do all three in one account. A WordPress site usually has its builder on one company’s servers and its domain somewhere else.

Go to your builder’s own login page and choose Forgot password, using your business email. If a reset email arrives, you have an account. If it says no account exists, the site is probably under somebody else’s login.

Usually, yes. Ask them to add you with your own login. Different builders call it an admin, a collaborator, a contributor or a staff account. Your own login is safer than sharing theirs, and you can remove theirs later if you part ways.

It should be your business. Ask whoever built the site to confirm that the domain is registered in your business’s name and that you have the login to the account it sits in. That way you are never stuck if they close or you move on.

Start with a password reset using any email the account might be under. If that fails, contact the builder’s or registrar’s own support: they have a process for proving you own the business. Be wary of anybody offering to “recover” a website for a fee outside those official routes.

Search your email for domain renewal or your domain will expire. The sender is your registrar.

Or look it up: go to lookup.icann.org, type your address, and the Registrar line names the company, such as GoDaddy, Namecheap or Squarespace. The owner’s details are often hidden for privacy. That is normal.

If your builder is Wix, Squarespace or Shopify, they host it too. For a WordPress site, look on your statements for a hosting company such as Bluehost, SiteGround, GoDaddy, WP Engine or Hostinger, or ask whoever built it.

Mostly you need the builder’s login, because most fixes are changes to your pages. A few, such as robots.txt rules and redirects, can live in the hosting account instead, depending on how the site is set up. The AI helper will say which when it matters.

Go to search.google.com/search-console signed in to the Google account you use for your business. If your website is listed there, you have it. If it asks you to add a property, that Google account does not have it yet.

Ask them to add your Google account to your site in Search Console, as an owner or a full user. It takes them a minute and costs nothing.

No. It is optional. Connecting it lets Kelvix ask Google, through Search Console, which of your pages it has picked up. Everything else in Kelvix works without it.